Partner & Wholesale FAQ

We seek long-term partners with established sales channels (offline retail, e-commerce, or B2B) and a passion for consumer technology. Key requirements generally include a registered business entity, a solid distribution network in your region, and the capability to meet a mutually agreed annual sales target. We value partners who are committed to growing the HAVIT brand. For a detailed discussion, please submit your application.

Yes, for strategic partners who demonstrate strong market commitment, brand building capabilities, and consistent performance, we can offer regional or even national exclusivity. This is a core part of our strategy to build a high-quality, stable global distribution network and ensure our partners have a profitable and sustainable business environment.

We take channel management very seriously. Our strategy is evolving from "wide expansion" to "deep cultivation." We are implementing a channel grading and authorization system, coupled with a more structured price control framework. By working closely with our exclusive and core partners, we aim to maintain a healthy market ecosystem, protect brand value, and ensure reasonable profit margins for all authorized sellers.

We believe in co-building the brand with our partners. We provide comprehensive support, including:
- Marketing Assets: A full library of high-resolution product images, videos, lifestyle shots, and design templates.
- Co-Marketing Funds: We can co-invest in local marketing campaigns, online advertising, and outdoor ads.
- Global Campaign Leverage: Access to our global KOL/influencer marketing resources (which have generated over 65 million video views) and PR materials.
- Exhibition Support: We actively participate in global trade shows (like CES, IFA, BGS) and can provide support for your local events.

OEM (Original Equipment Manufacturer): You provide the complete product design and specifications, and we act as your manufacturing partner to produce it. This is ideal if you have a mature in-house R&D and design team.

ODM (Original Design Manufacturer): You choose from our extensive portfolio of market-tested, private, and patented models. We then customize them with your branding (logo, colors, packaging, etc.). This is a faster, lower-risk way to launch a high-quality product line, as it leverages our proven R&D and award-winning designs.

Our streamlined process ensures clarity and efficiency:
1. Inquiry & Consultation: You share your requirements (product type, specs, target price, quantity).
2. Solution & Quotation: Our expert team proposes a solution and provides a detailed quotation.
3. Design & Sampling: We finalize the Industrial Design (ID) and produce pre-production samples for your approval.
4. Mass Production: Upon sample confirmation and deposit, we initiate mass production under strict quality control.
5. QC & Shipment: We conduct final quality checks (AQL 4.0 standard) and arrange for shipment.

Absolutely. Customization is at the core of our B2B services. You can customize:
- Hardware: Logos, colors (Pantone matching), materials, and finishes.
- Software: For certain products like TWS earbuds, we can customize the Bluetooth pairing name and app functionalities.
- Packaging: Our in-house visual design team can help you create unique and appealing packaging, including box structure, graphics, and user manuals, that aligns perfectly with your brand identity.

This is handled with full transparency.
- For ODM projects, HAVIT retains the IP for the base model's tooling and core technology. Your brand's logo and any unique packaging designs are, of course, your own IP.
- For OEM projects, where you provide the design, the intellectual property for the design remains yours. We operate under strict non-disclosure agreements (NDAs) to protect your IP.

Innovation is our engine. We demonstrate this through:
- Significant Investment: We invest nearly 5% of our annual revenue directly into R&D.
- Expert Team: Our core R&D center is home to over 20 senior engineers, including acoustic experts and AI algorithm specialists, with an average industry experience of over 8 years.
- Proven Results: This commitment has resulted in over 168 patents and 61 international design awards (including iF, Red Dot, and CES Innovation Awards).

Our AI sound lab has achieved several breakthroughs that can be integrated into custom products:
- Real-time Translation: An engine supporting 12+ languages online with 98% accuracy and an offline mode for low-latency communication.
- AI Meeting Assistant: Capable of generating intelligent meeting summaries and supporting over 30 vertical-specific professional vocabularies.
- Unbounded Adaptive Acoustics: An AI-driven system that combines adaptive noise cancellation with spatial audio to improve human voice clarity by 30% in noisy environments.

Our Havit Gaming line, including the FUXI series, is built on a deep understanding of gamer needs. Our key differentiator is the industry-first OHS (Open-Headphone Stereo) technology. This innovation for open-ear gaming headsets delivers an immersive stereo experience without isolating the user from their surroundings, creating a brand-new category in gaming audio. This is combined with a focus on low latency, multi-device connectivity, and long-session comfort.

We offer a mature suite of cutting-edge audio technologies that can give your product a competitive edge:
- Spatial Audio: To create a 3D, immersive sound field.
- Hybrid Adaptive ANC: Automatically optimizes noise cancellation based on the user's environment.
- Head Tracking: Provides realistic, dynamic audio positioning for gaming and movies.
- Directional Audio: Precisely guides sound to the user's ears in open-ear designs to minimize sound leakage.

Quality is non-negotiable. We guarantee it through complete ownership and control over our supply chain. Our 18,000㎡ factory (with a 40,000㎡ smart factory underway for 2025) is certified with ISO9001, BSCI, and SEDEX. This vertical integration allows us to enforce the strictest quality control standards at every stage, from raw material inspection to final assembly.

Every product batch is subjected to a battery of tests in our state-of-the-art labs to ensure durability and performance:
- Acoustic Tests: Conducted in a professional anechoic chamber for precise frequency response and ANC measurements.
- Reliability Tests: Including roller drop tests, vibration tests, 50,000+ button press lifespan tests, and cable bending/pulling tests.
- Environmental Tests: Using constant temperature/humidity chambers, waterproof testers (IPX rating), and salt spray testers to simulate aging.
- Safety & Compliance Tests: Using ROHS hazardous substance testers, ESD static testers, and battery capacity/swelling testers.

Our smart manufacturing facilities are equipped to handle high-volume orders. We have an annual production and sales volume of over 10 million audio products (including headsets, speakers, and smart watches). This scale ensures we can meet the demands of global key account clients and large-scale OEM/ODM projects while maintaining consistent quality and timely delivery.

We ensure our products are ready for global retail. Our products are certified for all major international markets, holding certifications such as CE (Europe), RoHS (Europe), FCC (USA), REACH (Europe), RCS (Global Recycled Standard), and more. We work with partners to secure any additional country-specific certifications that may be required.

Our MOQs are designed to be flexible:
- For HAVIT Brand Wholesale: MOQ can start as low as 100 pieces per model.
- For OEM/ODM Orders: The standard MOQ is typically 3,000 pieces per model.
Sample Policy: We provide samples for partner evaluation. The sample fee is typically required upfront and is fully refundable against your first mass production order.

Our standard payment term is a Telegraphic Transfer (T/T). This typically involves a 30% deposit to confirm the order and initiate production, with the remaining 70% balance to be paid before shipment, after the goods have passed your final quality inspection. For long-term partners with a proven track record, more flexible payment terms can be discussed.

Shipping Terms: Our most common term is FOB (Shenzhen/Guangzhou). However, we are flexible and can accommodate other Incoterms such as EXW, CNF, or CIF upon request. Our experienced logistics department will assist you in finding the most efficient shipping solution.
Lead Time: For a standard ODM order, mass production lead time is approximately 35-45 days after the pre-production sample is confirmed. The exact timeline can vary based on order complexity and volume.

Our experience since 1998 translates into direct competitive advantages for you:
- Supply Chain Mastery: Deep, stable relationships with raw material suppliers, ensuring cost and quality stability.
- Global Market Insight: A keen understanding of consumer trends across our network of 110+ countries.
- Proven Quality & Reliability: Decades of refining our manufacturing and quality control processes mean fewer issues and higher customer satisfaction.
- Financial Stability: We are a long-term, dependable partner, not a short-term player.

Founded in 1998, HAVIT is a global brand serving 100M+ consumers across 110+ countries. Our network includes 200+ brand distributors and 40 key-account (KA) retail chains worldwide. Our business integrates R&D, design, manufacturing, and marketing for audio, gaming, and mobile accessories.

Our products have won 61 international design awards (like iF, Red Dot, CES Innovation). More importantly, HAVIT was selected by the UN's World Intellectual Property Organization (WIPO) as a “Madrid System Success Story,” alongside global leaders like Xiaomi and Midea. This recognition endorses our brand credibility and reduces risks for our partners.

Yes. We are committed to sustainability. We follow UNEP’s “Redesign–Reduce–Recycle” principles, have adopted FSC-certified eco-friendly packaging and plant-based/low-VOC inks since 2023, and use New Energy Vehicles (NEVs) for transport to support global carbon-neutrality goals. Our products also comply with environmental standards like RoHS and REACH.

You can get a deeper insight into our products and brand through these channels:
- Latest Product Catalogue: Download Here
- Online VR Showroom: Take a 360° Tour

Follow Us on Social Media (HAVIT):
- Facebook: @HavitTech
- Instagram: @havit_official
- Youtube: HavitOfficial
- Twitter: @Havitofficial

For individual purchases, please check for authorized HAVIT retailers on major e-commerce platforms like Amazon, AliExpress, Trendyol, etc., in your country. You can also visit our official online store, or see the page—Where to Buy. This website is configured primarily for B2B and wholesale inquiries.

For the fastest and most effective after-sales service, please contact the original seller or retailer where you purchased the item. They hold your purchase record and are equipped to process your warranty claim, exchange, or refund request directly according to their and local policies.